We're here around the clock.
Send us a message, email our support desk, or walk into a Giga Hub. Safety issues are always prioritised and answered first.
Support email
support@getgigaride.com
WhatsApp quick connect
Chat with a live agent for urgent trip and payment issues.
Lagos Hub
Admiralty Way, Lekki Phase 1, Lagos
Mon–Sat · 8:00am – 6:00pm
Abuja Hub
Aminu Kano Crescent, Wuse II, Abuja
Mon–Sat · 8:00am – 6:00pm
Help that actually reaches a human
Whether it is a fare dispute, a lost item or a driver application, we answer.
Email answered within one business day
WhatsApp replies during working hours, seven days a week
Urgent safety reports escalated immediately
Walk-in support at our Lagos and Abuja hubs
Dedicated line for driver onboarding questions
Fare and refund disputes reviewed with trip records
Lost item recovery coordinated with your driver
Fleet and partnership enquiries handled by our team
Data and privacy requests routed to our DPO
Questions answered, then you are on the road
Reach out with anything, or skip straight ahead and download the app today.